Privacy Policy

Website Privacy Notice and Cookies Policy Helmsgate Limited (Helmsagte) is committed to protecting your personal data. This Privacy Notice explains how and why we collect your personal data, and how we keep it secure.

Who we are and where to contact us

Helmsgate Ltd is a is an Appointed Representative of Advent Solutions Management Ltd who are authorised and regulated by the Financial Conduct Authority FRN 308751. Helmsgate is registered in England and Wales with registration number FRN 1005597 and registered office at 3 Castlegate, Grantham, Lincolnshire, United Kingdom, NG31 6SF. You can telephone us on +44 7772 334248.

How we collect your personal data

We only collect your data when you decide to contact us with an enquiry by telephone or in correspondence. Although we do not collect your personal data through our website, we do look at how you use it using cookies, so we can continually improve your experience.

The personal data we may collect if you contact us

• Your email address and phone number to contact you in respect of your enquiry
• Data about your enquiry of us – for example in phone calls, emails and letters

How and why we share your personal data

It is sometimes necessary to share your personal information with relevant third parties. In order to demonstrate Helmsgate’s compliance with applicable regulation, we may in particular share your information with the Financial Conduct Authority and the Information Commissioner’s Office. Their privacy notices can be found here and here.

We will keep your personal data in line with Helmsagte’s data retention policy and as required to comply with any legal or regulatory requirements. We are committed to keeping the personal data you provide to us secure, and we will take reasonable precautions to protect your personal information from loss, misuse or alteration. We do not sell your personal information for any purpose.

Your Rights

You have the right to:

• Know what specific personal data we hold on you in our records, and request a copy of that personal data
• Have your personal data corrected or removed if it is inaccurate or incomplete 

• Have your personal data deleted from our systems

• Restrict the processing of your personal data
• Object to the processing of your personal data, for example for communication, or direct marketing
• Have your personal data transferred to another company
• Withdraw consent to having your personal Information on used for marketing purposes

Your personal data is not used for any automated decision making or profiling.

We will comply with any request on the processing of your personal data unless fulfilling your request would reveal information about another person, or if you ask to delete information which we are permitted or required by law to keep.